Is it possible for me to preorder an item that is marked "Out of Stock?”
If an item is currently marked “backordered,” it can be ordered at any time. If an item is currently marked out of stock, however, we cannot accept any orders for the item.
How will my Caterpillar Tunnel order arrive?
Freight shipments like the Caterpillar Tunnel, are ship via various carriers from our facility. Typically it will be a tractor trailer or box truck that delivers. The shipment will arrive on a plastic wrapped and banded pallet that is 4’x8’ (1.2m x 2.4m), ranging in various heights. The video below should help...…
When will my product ship?
Please visit the “Buy” tab of the item in question and note item details (ex. In Stock, 1-2 Weeks). When your item is fulfilled and shipped, you will receive a confirmation email with a tracking number and pertinent details.
Will Farmers Friend ship tunnels internationally?
As a general rule, Farmers Friend only ships tunnels internationally to Canada. However, there is a scenario where we are willing to make this happen for the customer. In the case where a customer lives outside of the United States and Canada, we would be willing to ship their order to a freight forwarder of their…
What are the shipping weights and dimensions of your silage tarp?
Silage Tarp Size Weight Shipping Dimensions 24’ x 105’ 61 lbs 46” x 9” x 9” 32’ x 105’ 83 lbs 60” x 9” x 9” 40’ x 105’ 99 lbs 70” x 9” x 9” 50’ x 105’ 124 lbs 86” x 9” x 9”
Can I have my freight shipment delivered to a commercial location with a forklift?
Yes. This is an option that may actually save you $40-100 on shipping. You should make prior arrangements with the commercial location. By the way, freight carriers differentiate residential locations from commercial ones by ease of access based on commercial real estate zoning. Operating a business from said addr…
What about brokerage and import duties?
Standard international shipping for products like the Pyroweeder is typically shipped DHL. Below is the statement from their website on what you can expect when you are expecting. Goods Purchased Online for Personal Use You may be charged customs duties and taxes for something purchased online because: * Duti…
This is my first time importing freight (Caterpillar Tunnel or its Accessories), what do I need to know?
Once you have received your invoice including your special freight quote, please complete the steps below. Note, it is required that the customer obtain a customs broker or communicate that they will be self-brokering before completing the purchase. Step 1. Set up a Customs Broker account. You will need to send …
Do I need a tractor/forklift to unload my freight shipment?
No. You would find it helpful, but the order can be downloaded from the truck by piece or bundle. The driver is not responsible for unloading, therefore make plans to have someone there to help. The Caterpillar tunnels are shipped on a 4×8 wooden pallet via motor freight (an 18 wheel tractor trailer). Dep…
How do your Caterpillar Tunnels ship and what do I need to know about delivery?
The Caterpillar tunnels are shipped on a 4x8 wooden pallet via motor freight (an 18 wheel tractor trailer). Depending on the order, sometimes multiple tunnels can fit on one pallet. Below is an example of what a past shipment looked like. Delivery Time You will receive a pro number for tracking from Farmers F…
