No. You would find it helpful, but the order can be downloaded from the truck by piece or bundle. The driver is not responsible for unloading, therefore make plans to have someone there to help.
The Caterpillar tunnels are shipped on a 4×8 wooden pallet via motor freight (an 18 wheel tractor trailer). Depending on the order, sometimes multiple tunnels can fit on one pallet.
You will receive a pro number for tracking from Farmers Friend when your shipment is picked up from our facility. It is recommended that you contact the carrier prior to delivery to make arrangements for time and date. There is some flexibility in date and time of delivery, but customers in remote areas should accept delivery at the carriers convenience to avoid excessive delays or extra charges.
Prior to moving or unloading, please take pictures of the order. This is in case items are missing or damaged we have a way to verify contents and condition. We recommend conducting an inventory of the shipment with your included packing list as soon as possible after unloading.
As far as unloading, it is the customer’s responsibility. The carrier will not have a forklift to unload. A forklift or tractor with forks is not required, as the shipment can be unloaded by hand with two people. Simply break the bands and remove the packaging. The individuals unloading should be capable of team-lifting 130 pounds. Out of consideration for the carrier, we request you prepare to unload as quickly as possible.
Farmers Friend will not authorize the use of any liftgate services, and they are not included in any shipping charges, nor is it included with free shipping. If the local terminal or driver offers lift gate services, do not accept them for any reason as there will be an additional charge billed to you from Farmers Friend at $150.